1. Contact Details
2. Information to Include
In your request, please include enough information for us to identify your account, such as:
- Your full name
- The email address linked to your Valora Lume account
- A short statement that you want your Facebook-linked data or account data deleted
3. Verification and Processing
After we receive your request, we may need to verify your identity before processing it.
If your request is valid, we will review and process the deletion of the personal data associated with your Facebook-linked Valora Lume account, subject to any information we may need to retain for legal, security, fraud-prevention, accounting, dispute-resolution, or other legitimate business purposes.
4. Data That May Be Deleted
Depending on how you used Valora Lume, the data that may be deleted can include:
- Your Facebook-linked login association
- Customer account profile information associated with that login
- Personal information previously provided through account use
- Other account-related data that is no longer required for operational or legal purposes
5. Limited Retention Notice
Please note that some limited records may be retained where necessary to comply with applicable law, resolve disputes, enforce our policies, protect against fraud or abuse, or maintain essential business and security records.
6. General Privacy Contact
If you have general privacy-related questions, you may also contact: